Work Orders & Vendor Dispatch

• Generate the link - When a work order is created or assigned

• Unit to pass - The apartment on the work order

• Where it appears - Work order detail in the technician’s mobile app; vendor dispatch emails and texts

• Who taps it - Maintenance technicians, floating staff covering several properties, contractors, inspectors

Example copy

• Work order field: Directions to Apt 5-106
• Vendor dispatch text: Work order #[ID] at [Property Name], Apt [#]. Directions from the leasing office: [link]
  

Tips 

• Include the link in the first dispatch message. Vendors look for directions when they arrive, not later.
• Each link guides to one apartment.